Manager, Workplace Experience

RP Investment Advisors LP (RPIA) is an independent investment management firm based in Toronto, specializing in actively managed fixed-income strategies, particularly corporate bonds. RPIA provides mutual funds and alternative investment solutions designed for both institutional and private clients, emphasizing risk management and capital preservation.

We are looking for a Manager, Workplace Experience to join our Administration & Solutions team immediately. The work location for this position will work from 39 Hazelton Ave, Toronto, ON M5R 2E3. The Manager, Workplace Experience will be responsible for the efficient day-to-day operation of RPIA’s office facilities and the consistent delivery of a high standard of internal service. This is a permanent, full-time position of 40 hours/week with an annual salary of $75,000 plus a discretionary bonus and benefits such as group medical and dental. The language of work for this position is English.

Responsibilities

• Coordinating, assigning, and supervising the work of administrative staff involved in reception, concierge services, meeting room bookings, and general office support
• Establishing work schedules and procedures for administrative staff and coordinating with other departments to ensure seamless operations
• Training support staff on job duties, safety procedures, and company policies to maintain consistent service standards
• Resolving work-related problems and preparing progress, safety, and operational reports for internal use
• Monitoring and maintaining office equipment (e.g., printers, kitchen appliances, keycard systems), arranging repairs and servicing as needed
• Overseeing procurement and inventory of office supplies and requisitioning materials required for daily operations
• Supervising vendor services, including office maintenance, security, housekeeping, and facilities-related tasks
• Reviewing service agreements and preparing contract summaries and recommendations for senior executive team
• Managing access control systems, including issuance of digital keycards and coordination of onboarding/offboarding procedures
• Overseeing the preparation and distribution of internal communications on behalf of the Workplace Experience and Administrative teams
• Leading or supporting health and safety compliance, including inspections, incident reporting, and serving as Co-Chair on the Joint Health & Safety Committee
• Tracking departmental expenses and assisting with administrative support for workplace budgeting and reporting

Requirements

• Completion of secondary school diploma
• Experience in facilities, workplace experience, hospitality, or office administration roles
• CPR and First Aid certified
• Certified Joint Health & Safety Committee (JHSC) member
• Demonstrated experience managing vendors, service contracts, and office-related operations
• Experience with project coordination and organizational skills, and the ability to manage multiple priorities simultaneously
• Excellent communication and interpersonal skills with a high level of professionalism and discretion
• Proficient in Microsoft Office Suite and comfortable learning and using workplace systems and technology

Applications can be emailed to [email protected] using the subject line “Manager, Workplace Experience”. Please provide your resume upon submission of your application. Applicants who do not provide a resume will not be considered.